Get in touch

Email us and we will help. We usually reply within one business day. If you are writing about something not showing up on a product page, tell us your store address and the product you are looking at — that is almost always enough for us to spot it straight away.

Before you write

Two things solve most of what people ask about:

• Nothing is showing. Check that the Supra Tabs & Accordions block is on your product template — the app’s Overview tells you — and that the product is covered by a tab set's “Applies to” rules.
• A tab is missing on some products. That is usually deliberate: a tab with no content for a product hides itself, so a product with no ingredients does not show an empty Ingredients tab. Give the tab default text if you want it to show something instead.